TrakFi

Delete Your Account & Data

Last updated: August 23, 2026

This page explains how to permanently delete your TrakFi account, on both the Android app and the web (trakfi.in), what gets deleted, what's kept (and for how long), and what to do instead if you only want a clean slate rather than to close your account for good.

Before you do this: account deletion is permanent and can't be undone. If you just want to clear out a messy month or start fresh without losing your account, skip down to Reset & Clear instead — most people who want a "fresh start" actually want one of those, not this.

1. Option A — Delete in the app (recommended)

This is the fastest way, and it deletes both your cloud data and your local data on that device in one step.

  1. Open TrakFi and make sure you're signed in (tap the account icon at the top of the menu if you're not).
  2. Tap the ☰ menu in the top-left.
  3. Scroll past Customization and tap Settings to expand it, then tap 🗑️ Delete Account — the last item in that section, in red.
  4. Read the warning. If you own a shared Household, you'll be asked to disband it first (Household → Delete Household), since deleting your account can't leave a household ownerless.
  5. Type DELETE into the confirmation box, then tap Permanently Delete My Account.
  6. Confirm one more time on the final pop-up. Deletion runs immediately.

2. Option B — Request deletion by email

Use this if you've uninstalled the app, lost access to your device, or would rather not do it in-app.

  1. Email trakfi.app@gmail.com from the email address your TrakFi account is signed in with (or your Google account email if you signed in with Google).
  2. Use the subject line "Delete my TrakFi account" and mention the email/Google account tied to TrakFi.
  3. We verify the request matches the account and process the deletion — normally within 7 business days — and confirm by email once it's done.

3. What's deleted, and when

DataWhat happens
Firebase Authentication account (sign-in, email, name, profile photo)Deleted immediately, no retention window.
Cloud-backed-up/synced ledger (Firestore, Gold/Elite/Lifetime tiers)Deleted immediately — not soft-deleted or held for later recovery.
Your record in our users collection (plan/tier, household link)Deleted immediately.
Household membership (categories/entries shared with family)Your membership is removed immediately. If you own a household, it must be disbanded first — see Option A above.
Locally stored data on the device you deleted from (income, bills, expenses, budgets)Cleared immediately as part of in-app deletion (Option A). If you request deletion by email (Option B) and don't also use Reset/Clear or uninstall, local data on that specific device isn't reachable by us and stays until you clear it yourself.

4. What's retained, and for how long

DataRetention
Payment & subscription records (Gold/Elite/Lifetime purchases)Kept in our own database (order/subscription ID, plan, amount, status) for accounting purposes even after account deletion, as is standard for financial transaction records — this is separate from, and in addition to, whatever Razorpay retains under their own regulatory/tax obligations.
Basic server/function request logs (IP address, timestamp — used only for rate-limiting/abuse prevention)Not tied to your deleted account identity; rolls off automatically within our hosting provider's standard log window (typically 30 days), never manually queried per-user.
Raw SMS text (Android, SMS Auto-Import)Not retained at all, deleted or not — it's discarded on-device the moment you approve or ignore each item, and is never uploaded anywhere.

We don't keep a separate backup copy of deleted Firestore data "just in case" — deletion via Option A is immediate and final on our systems.

5. Not ready to delete everything? Try Reset or Clear

If you just want to wipe a messy month, or start over without losing your account and history entirely, use Reset or Clear from the toolbar inside the app instead. Full details: trakfi.in/reset-clear.

Email us to delete my account   Reset / Clear data instead